Welcome to WEAR CLEAN. By placing an order, or availing any of our services through our website or any other communication channels, you agree to these Terms & Conditions.
Please read these terms carefully before using our website or services.
Business/Legal Name: M/S WEAR CLEAN
Registered Address:
C-63/1, Second Floor, Okhla Estate Phase 2 Marg,
Okhla Industrial Area Phase 2,
New Delhi – 110020
GST No: 07ACHFM4707F1ZB
Phone:
+91 9717038301
+91 8810470668
Email:
help.wearclean@gmail.com
Wear Clean provides professional garment-care and home-furnishing services, including but not limited to:
The availability of a particular service may depend on the garment, fabric, construction, condition and care requirements.
By handing over garments or other articles to Wear Clean for processing, the customer confirms that they have engaged Wear Clean to provide the selected service and agree to these Terms & Conditions.
Wear Clean may inspect an article before processing and may decline to process an article where, in our reasonable assessment, the requested service may present an unacceptable risk of damage or where the article is unsuitable for the available treatment.
All garments and articles are subject to inspection before processing.
Customers are requested to disclose any known or suspected:
Customers should also ensure that pockets are emptied before handing over garments.
Wear Clean may document the condition of an article during intake or inspection where considered necessary.
Wear Clean takes reasonable care to follow the available care instructions and select an appropriate treatment method.
However, certain garment characteristics may create inherent risks during cleaning or finishing. These may include:
Wear Clean will not be responsible for damage arising solely from such inherent or pre-existing characteristics where Wear Clean has exercised reasonable care.
Wear Clean makes reasonable efforts to treat and remove stains using methods considered appropriate for the garment and stain.
However, complete stain removal cannot be guaranteed.
Results may depend on factors including:
Certain stain-treatment procedures may also carry inherent risks to delicate or previously treated fabrics.
The inability to completely remove a stain, where Wear Clean has performed the agreed service with reasonable care and the outcome is affected by the nature or condition of the stain or garment, will not by itself constitute grounds for a refund or compensation.
Prices displayed on the website or communicated by Wear Clean are subject to the applicable service, garment and treatment requirements.
The final price may vary depending on factors including:
Applicable taxes, where required, may be charged in addition to the stated service price.
Wear Clean reserves the right to revise its prices from time to time. The applicable price will be communicated to the customer where required before processing.
Promotional offers, discounts and special pricing may be subject to specific eligibility criteria, validity periods, service exclusions or other terms.
Unless specifically stated otherwise, promotional offers cannot be combined with other offers.
Wear Clean reserves the right to modify or withdraw promotional offers in accordance with applicable law.
Wear Clean currently provides pickup and delivery services in its designated service areas.
Pickup and delivery availability, applicable charges, minimum order requirements, scheduling and other conditions may vary according to Wear Clean's prevailing pickup and delivery policy.
Estimated delivery timelines communicated by Wear Clean are indicative and may vary depending on:
Where a delay is reasonably anticipated, Wear Clean may communicate the revised expected delivery timeline to the customer.
Payment for services is due in accordance with the payment terms communicated by Wear Clean.
The customer is responsible for providing accurate payment and order information.
Where applicable, GST or other legally applicable taxes may be included in or added to the stated price.
Wear Clean takes reasonable care in the handling, processing and delivery of garments and articles entrusted to it.
In the unlikely event of confirmed loss or damage attributable to Wear Clean, the customer may be eligible for compensation of up to 10 times the order value of the affected item, subject to assessment, the terms of this policy and applicable law.
The assessment may take into consideration:
The above compensation provision does not apply to conditions or damage arising from inherent garment characteristics, manufacturer defects, inaccurate or incomplete care labels, pre-existing damage, or circumstances outside Wear Clean's reasonable control.
Customers are requested to examine their garments at the time of delivery.
Any loss, damage or quality-related concern should be reported to Wear Clean within 7 days of delivery, together with relevant order details and, where appropriate, photographs or other supporting information.
Complaints received after 7 days of delivery may not be considered.
Wear Clean reserves the right to discuss and, where appropriate, may first offer reprocessing, corrective treatment or another reasonable resolution before considering a refund or compensation.
Customers are requested to collect or accept delivery of their garments promptly after being notified that they are ready.
Garments remaining unclaimed for more than 90 days after notification may be treated as abandoned.
After reasonable notice to the customer, Wear Clean may donate, sell or otherwise dispose of abandoned garments.
Wear Clean will not be responsible for garments that remain unclaimed beyond this period.
Any applicable outstanding charges communicated to the customer may be payable before release of the garments.
Customers are responsible for:
The website is provided for general information about Wear Clean and its services.
Users must not:
Wear Clean may modify, suspend or discontinue any part of the website where reasonably necessary.
Unless otherwise stated, the content of the Wear Clean website, including text, logos, graphics, photographs, design elements and other materials, belongs to or is used by Wear Clean with appropriate rights.
Such material may not be reproduced, distributed, modified or commercially exploited without prior written permission, except where permitted by law.
The website may contain links to or use third-party services, including communication, payment, analytics or other technology providers.
Wear Clean is not responsible for the content, availability, security or privacy practices of third-party platforms, which may be governed by their own terms and policies.
Wear Clean will not be responsible for delays or inability to perform services caused by circumstances reasonably beyond its control, including natural disasters, severe weather, fire, government restrictions, transportation disruptions, strikes, system failures or other unforeseen events.
Wear Clean may update these Terms & Conditions from time to time.
The updated version will be published on this page.
Customers are encouraged to review this page periodically.
These Terms & Conditions shall be governed by the laws of India.
Subject to applicable law, disputes shall be subject to the jurisdiction of the competent courts in New Delhi, India.
For questions, complaints or concerns regarding these Terms & Conditions, please contact:
M/S WEAR CLEAN
C-63/1, Second Floor, Okhla Estate Phase 2 Marg,
Okhla Industrial Area Phase 2,
New Delhi – 110020
GST No: 07ACHFM4707F1ZB
Email:
info@wearclean.co.in
help.wearclean@gmail.com
Phone:
+91 9717038301 / +91 8810470668
Find answers to the questions customers ask most often about our garment care services, pickup, delivery and turnaround time.
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